Please note only Group Admin users have the ability to send user login details
If a user has forgotten their login details, you can send them through Local Insight. This will send them an account registration email where they can reset their password and log in.
To do this:
- Navigate to the Group Admin tab and click Manage Users.
- Click Send user login details next to the relevant user(s).
The Local Insight account registration email will look something like this (depending on your email domain):
Tip: If you cannot find the registration email check your junk folder