Local Insight Help Centre


I cannot see custom data on the dashboard for some of my areas?

When viewing custom data (data which has been uploaded using the Upload your data tool) on the dashboard, there may be instances where some areas have no data showing.

There are two possible reasons for these gaps on the dashboard

  1. The custom data which you uploaded does not cover the area covered by your custom area. (see image below).
  2. The custom area was created after the custom data was uploaded. In order to protect sensitive data, Local Insight aggregates data upon import and the raw data is then deleted. Therefore, any custom areas created subsequent to uploading your custom data will not have data shown on the dashboard or in the data for my areas popup. In order to display data for those new custom areas, you will need to upload the raw data again into Local Insight. Read more about uploading your own data.