Local Insight Help Centre


Forgotten password

If you or somebody within your organisation forgets their password, this can easily be reset.

Forgotten password link 

Click this link on the login page "Forgotten your password? Click here to reset it."Follow the process and receive a link to set up a new password to your email address.

Send user login details 

If you are a Group Admin user and someone within your organisation cannot log in to Local Insight, you can send their login details to them through Local Insight.

To do this:

  1.  Navigate to the Group Admin tab and click Manage Users.
  2. Click Send user login details next to the relevant user(s).