Local Insight Help Centre


Create a report for your custom areas

User Permissions note:

  • Only Group Admin and Power Users can create reports for custom areas.

How to request a report:  

    1. Click Group Admin > Manage Custom Areas
    2. Click Request Report  next to the area you would like a report for


  • After you click Request Report, the button will be disabled and will read Report Pending until the report has been generated. It will take roughly 10 - 15 minutes to generate the report.


Creating Reports on Local Insight:  Where can I find my report? 

  • Once generated, reports can be found in the Reports tab along the top of Local Insight. They can also be found via the Reports icon on the left hand side of the Maps page.


Common Questions:

How many reports can I create for each area? 

  • You can create as many reports for an area as you like. Reports do not automatically refresh with new data. When data is updated in Local Insight, you may want to request an updated report to see the latest data. When you generate a new report, previous reports will still be available to download.
  • Will my reports automatically update when data is updated in Local Insight? 
  • Reports do not automatically refresh with new data - the published reports remain as they were when they were first requested.  If you would like to see a new report with the latest data for an area you can request an updated report. 

Will I get a notification when my report is ready?

  • There is no notification when the report is ready. Reports generally take roughly 10 - 15 minutes to generate, sometimes longer if lots of reports are requested at once. To see if your report is ready, look for it in the Reports tab. If your report is taking a long time to generate (for example more than a couple of hours) then get in contact with support@ocsi.co.uk.

I want to request an updated report but I do not have the access permissions. How can I find out who my organisation’s Group Admin/Power Users are? 

  • Only Group Admins and Power Users can request reports on Local Insight. If you are unsure who your organisation’s Group Admin/ Power Users are then email suppport@ocsi.co.uk