Only Group Admin and Power Users can update reports for custom areas
Reports do not automatically update when new data is added or updated in Local Insight. To see the latest data in a report for your custom area you must request an updated report.
Updating all Reports:
Group Admin users can update all reports in one click, read more about how to update all reports.
Updating individual reports:
When you generate an updated report for an area, previous reports for that area will still be available to download.
To get an updated report:
Navigate to the Manage Custom Areas page
Click the Request Updated Report buttonnext to the area
The updated report will appear in your Reports tab alongside all previous reports requested for that area, alongside the date it was requested.
View reports users cannot request updated reports. If you are a View Reports user looking to request an updated report then you can email a Group Admin user from your organisation. If you are unsure who your organisation’s Group Admin users are then email firstname.lastname@example.org and we can inform you.